Returns & Exchanges

At White Rose Tools, we stand behind the quality of our craftsmanship and offer a 30-day return window for items in their original, unused condition. Whether you received the wrong tool or simply changed your mind, we are committed to making your return process as seamless as possible.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

2

Package Your Tools

Securely place the unused tools in their original packaging, ensuring all components and manuals are included to prevent damage during transit.

3

Affix Shipping Label

Print your prepaid shipping label and attach it clearly to the outside of the box, ensuring any previous shipping barcodes are covered.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing